91³Ô¹ÏÍø

close up of a hand holding a key

IT Service Desk

Account & Password

Your 91³Ô¹ÏÍø username and password will let you log in to computers on campus, plus MyApps, the VLE (Moodle), Sharepoint (RGyoU), Wi-Fi (eduroam), email and much more, depending on your status.

91³Ô¹ÏÍø Students

Returning 91³Ô¹ÏÍø Students

Returning students should login using the password that you previously used for accessing Moodle, computers on campus, Wi-Fi and 91³Ô¹ÏÍø email.

If you cannot remember your password, .

New Students

Once your place at the University is confirmed you are sent a letter or an email which confirms your personal Userid and initial password. 

Your initial password is temporary and you must first login to the 91³Ô¹ÏÍø. Setup your ‘Questions and Answers Profile’ then change your temporary password to a new secure one before you’ll be able to log into other 91³Ô¹ÏÍø services such as RGyoU, Moodle, wifi or email.

 

After you have changed your password you should be able to access information about starting your course.

If you have any issues, .


Forgotten Passwords

You can change your 91³Ô¹ÏÍø password at any time using the ‘Forgot My Password’ option in the Password Management tool.


Problems logging in

Have you checked the information in all of the options provided on this page?

Does this help to resolve your problem? If not the IT Service Desk can assist and prefer you contact them via the . The more info you can provide the quicker the Service Desk can validate you and issue a new password. If you suspect that one of your accounts or passwords has been compromised then you must .


Visitor to 91³Ô¹ÏÍø

Visitors to 91³Ô¹ÏÍø are unable to logon to computers on campus or other 91³Ô¹ÏÍø services.

The IT Service Desk does not issue temporary accounts.